Privacy Policy

Book Publishing Department

Your privacy is important to us. This Privacy Policy explains how Book Publishing Department collects, uses, stores, and protects your personal information when you use our website or engage our services. By using our services or making a payment, you agree to the practices described in this policy.

Information We Collect

When you visit our website or engage our publishing services, we may collect the following types of information:

Personal information you provide directly:

• Full name, email address, phone number, and mailing address
• Manuscript content, book title, and author biography
• Payment information (processed securely through third-party payment providers — we do not store card details)
• Communications sent to us via email, contact forms, or through your dedicated representative

Information collected automatically:

• IP address, browser type, and device information
• Pages visited on our website and time spent on each page
• Referring URLs and general geographic location

Information from Third Parties:

• Analytics providers, advertising networks, and social media platforms.

How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

• Delivering and managing the publishing services you have purchased
• Communicating with you about your project, timelines, and deliverables
• Processing payments and issuing receipts
• Assigning and coordinating with your dedicated representative
• Sending service-related updates, announcements, or policy changes
• Improving our website and the quality of our services
• Complying with legal obligations

We will never use your manuscript content or personal information for marketing purposes without your explicit consent.

How We Share Your Information

Book Publishing Department does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

• Service providers: We may share necessary details with trusted third-party partners (e.g., printing platforms, distribution services such as Amazon KDP and IngramSpark) solely to fulfill your publishing package.
• Payment processors: Your payment information is handled by secure, PCI-compliant third-party processors. We do not have access to or store your full payment details.
• RLegal requirements: We may disclose your information if required to do so by law or in response to valid legal processes.

We will never share your manuscript, personal data, or project details with any party outside of those directly involved in fulfilling your services.

Data Retention

• We retain your personal information and project files for as long as necessary to fulfill the services you have engaged us for, and for a reasonable period thereafter to handle any follow-up queries, refund requests, or legal obligations.
• If you wish to request the deletion of your data following the completion of your project, you may do so by contacting your dedicated representative or emailing us directly. We will respond to all such requests within 30 days.

Security and Fraud Prevention:

• Detect and prevent fraud or technical issues
• Protect users and system security

Data Security

Book Publishing Department takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

These measures include:

• Secure, encrypted communication channels for file transfers and correspondence
• Restricted internal access to client data on a need-to-know basis
• Use of reputable, PCI-compliant payment gateways

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to contact us only through official channels and to avoid sharing sensitive information via unsecured platforms

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal data, subject to any legal obligations we must fulfill
• Objection: Object to certain uses of your data, including marketing communications
• Portability: Request that your data be provided to you in a portable format

To exercise any of these rights, please contact your dedicated representative or reach out to us via the details provided at the end of this policy. We will respond to all requests within 30 days.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files placed on your device that help us understand how visitors interact with our website.

We may use:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: To understand how visitors use our website so we can improve it

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or platforms, including publishing and distribution services. Book Publishing Department is not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our platform.

Children’s Privacy

Our services are intended for individuals aged 18 and older. Book Publishing Department does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it.

If you believe a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

Book Publishing Department reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page and notify existing clients via email where appropriate.

Your continued use of our services following any changes constitutes your acceptance of the revised Privacy Policy

Questions & Correspondence

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to your dedicated representative.